Customer Support

We’re here to help! Whether you need assistance navigating the Vesper Marketplace, have questions about your account, or need support with a transaction, our dedicated support team is ready to provide you with the guidance you need.

Contact Us

If you need support, reach out to us through any of the following channels:

• Live Chat Support
  Use the live chat feature within the Vesper Marketplace platform to get real-time assistance during business hours. Simply click on the chat icon in the bottom-right corner of your dashboard.

• Phone Support
  Reach us at +31 20 123 4567. Our phone lines are open from 9:00 AM to 6:00 PM CET, Monday to Friday.

• Email Support
  Contact our support team at support@vespermarketplace.com. You can expect a response within one business day.

Frequently Asked Questions (FAQs)

Before reaching out, check our FAQs section for quick answers to common questions about using the platform, trading rules, account setup, and more.

Response Times

• Live Chat Support: Instant during business hours

• Phone Support: Same-day resolution for urgent issues

• Email Support: 24 hours or less (business days)

Help Center

For detailed guides and step-by-step instructions, visit our Help Center to explore articles on navigating the platform, using marketplace features, and understanding trading rules.

Feedback & Suggestions

We value your feedback! If you have any suggestions or ideas on how we can improve the Vesper Marketplace experience, please let us know at feedback@vespermarketplace.com.